Privacy Policy
This Privacy Policy explains how Exalorentix LLC collects, uses, discloses, and safeguards personal data when you visit our website or engage our advisory services. We collect only data necessary to provide our services, respond to inquiries, and improve site performance. Typical categories of data include contact information (name, email, phone), business information (company, role), and technical data (IP address, device, browser). We use cookies and similar technologies to enhance functionality, analyze usage, and support security. When you submit a contact form or request a consultation, we process personal data on the lawful basis of legitimate interest and performance of a potential contract. We retain personal data only as long as required to fulfill the purpose of collection, to comply with legal obligations, or as agreed with you. Access to personal data is limited to authorized personnel and trusted service providers who support analytics, hosting, and communications. We implement reasonable technical and organizational measures to protect data from unauthorized access, disclosure, or alteration. You have rights to access, correct, restrict processing, or request deletion of your personal data, subject to applicable law and legitimate retention requirements. To exercise these rights or to ask questions about privacy practices, contact [email protected] or write to our office at the address below.
Information we collect and how we use it
We collect information you provide directly when you contact us, such as name, company, email, phone, and the content of messages or documents you share. We also collect technical information automatically, including IP address, device type, operating system, and pages visited. We use collected data to respond to inquiries, provide advisory services, schedule consultations, improve our website, maintain security, and comply with legal obligations. We do not sell personal data. We may use anonymized or aggregated data for research and service improvement. Where third-party analytics or hosting providers process data on our behalf, we require contractual safeguards to protect your information.
Cookies and similar technologies
We use cookies to enable essential site functionality and to collect usage information that helps us optimize performance. The cookie consent control in the lower-right corner allows you to accept or reject non-essential cookies. Essential cookies are required for the site to function and cannot be disabled via the consent control, while optional cookies cover analytics and performance. You can manage cookie preferences through your browser settings in addition to our consent control. For details on the types of cookies used, their purpose, and retention periods, contact [email protected].
Data sharing, retention, and security
We share personal data only with service providers who perform functions on our behalf, such as hosting, email delivery, and analytics. All third-party providers are bound by contract to process data only for specified purposes and to maintain security measures. We retain personal data only as long as required to satisfy the purpose of collection, comply with contractual and legal obligations, or as otherwise permitted by law. We maintain administrative, technical, and physical safeguards to protect personal data. Despite these efforts, no transmission over the internet or storage system is entirely secure; if you suspect unauthorized use of your data, contact us immediately so we can investigate and take corrective steps.
Your rights and how to exercise them
Subject to applicable law, you may request access to the personal data we hold about you, ask for corrections, request deletion, or object to certain processing. You may also request a portable copy of your data. To exercise any of these rights, contact [email protected] or send a written request to Exalorentix LLC, Attn: Privacy Team, 901 Market St, Suite 200, San Francisco, CA 94103, United States. We will verify your identity before responding and will process requests in accordance with legal timelines. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
Changes to this policy and contact information
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will post a prominent notice on the site and update the effective date. For questions about this policy or to exercise your rights, contact [email protected] or call +1 (415) 555-0134. Our registered office is Exalorentix LLC, 901 Market St, Suite 200, San Francisco, CA 94103, United States.