Terms of Service
These Terms of Service govern your access to and use of the website, content, and services provided by Exalorentix LLC ("Exalorentix" or "we"). By accessing or using the site or by engaging our advisory services, you agree to these terms. If you do not agree, do not use the site or request services. Use of our website is subject to compliance with applicable laws and these terms, including rules against misuse, unauthorized access, or attempts to interfere with site operation. All service engagements are governed by a separately executed engagement letter or contract which will control to the extent it conflicts with these general terms. Exalorentix reserves the right to modify these terms periodically; material changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance. These terms and any contractual documents together define the operating relationship for website visitors and clients seeking professional negotiation advisory, training, analytics, and transaction support from Exalorentix.
Use of site and professional services
The website provides general information about Exalorentix's negotiation advisory services and is not a substitute for professional advice tailored to your facts. Any forms, downloads, or sample materials are for general informational purposes only. If you request advisory services, we will typically prepare an engagement letter that outlines the scope, deliverables, fees, confidentiality requirements, and governing terms. That engagement letter describes deliverables, timing, and responsibilities. We commit to exercising reasonable skill, care, and diligence in performing services, but results cannot be guaranteed given the contingent nature of negotiations and external factors. You agree to provide accurate information necessary for us to perform and to disclose any legal or regulatory constraints that could affect service delivery. We may refuse or terminate services if we identify conflicts of interest, regulatory constraints, or other reasons at our discretion, subject to any written engagement commitments. Fees, billing, and termination terms will be specified in engagement documentation and govern the commercial relationship between Exalorentix and the client.
Confidentiality and data handling
Exalorentix treats client information as confidential and will not disclose it except as required by law or with your consent, or to professional advisers or subcontractors bound by equivalent confidentiality obligations. Prior to exchanging sensitive materials, parties may agree to a mutual non-disclosure agreement. Our Privacy Policy describes personal data handling, retention, and cookies in greater detail. When processing personal data, we act in accordance with applicable data protection laws and implement reasonable technical and organizational measures to protect data. Clients are responsible for ensuring they have the authority to share any information provided to Exalorentix. In some engagements we may use anonymized or aggregated data for internal research and to improve our methodologies; such aggregated datasets will not identify individuals or disclose confidential business facts tied to specific parties without permission.
Intellectual property and permitted use
All content on the website, including text, graphics, logos, templates, sample checklists, and methodologies, is the intellectual property of Exalorentix or its licensors and is protected by copyright and other intellectual property laws. You may view and download materials for your internal, non-commercial use only, provided you retain all copyright and other proprietary notices. Any reproduction, distribution, modification, or creation of derivative works without express written permission is prohibited. Deliverables produced under a client engagement are governed by the terms of the engagement letter; unless otherwise agreed, Exalorentix grants clients a non-exclusive license to use deliverables for the client's internal business purposes. We may reuse generalized methodologies, templates, and learnings in anonymized form for other clients. If special licensing or ownership rights are required, these should be negotiated and set out in writing before work begins.
Disclaimer, limitation of liability, and indemnity
To the fullest extent permitted by law, Exalorentix disclaims all warranties, whether express or implied, including fitness for a particular purpose and non-infringement, in relation to website content and services except as specified in a written engagement agreement. Our professional services are advisory; decisions and outcomes remain the client's responsibility. Except where prohibited by law, Exalorentix's total aggregate liability for claims arising from an engagement or use of the website will be limited to fees paid to Exalorentix for the specific engagement that gave rise to the claim in the preceding twelve months. We are not liable for indirect, incidental, special, or consequential losses, including lost profits or loss of business. Clients agree to indemnify and hold Exalorentix harmless from third-party claims arising from the client's use of deliverables, provided such indemnity does not arise from Exalorentix's willful misconduct or gross negligence. Specific liability, indemnity, and insurance provisions may be negotiated and set out in the engagement letter for larger or higher-risk engagements.
Governing law, disputes, and contact
These terms and any engagement letter will be governed by and construed in accordance with the laws specified in the engagement agreement; absent a specific choice, the laws of the State of California, United States, govern the agreement. Parties will first seek to resolve disputes through good-faith negotiation and escalation between senior representatives. If unresolved, disputes may be subject to mediation followed by binding arbitration or litigation as agreed in the engagement letter. For general inquiries, privacy requests, or to exercise rights under the Privacy Policy, contact Exalorentix at the addresses below. The company name, address, phone, and email for Exalorentix are provided for formal notices and inquiries: Exalorentix LLC, 901 Market St, Suite 200, San Francisco, CA 94103, United States; Phone: +1 (415) 555-0134; Email: [email protected]. Notices should be sent in accordance with applicable engagement terms.
Effective date: January 1, 2026.